Frequently Asked Questions
The minimum rental time is 1 day. You can pick-up your SUP in the morning between 08:00-10:00 and bring it back in the evening between 17:00-20:00!
There is no maximum rental time. Do you want to keep the SUP for a day, weekend, week or more? It is all possible! Prices are fixed up until a week. When you want to rent the SUP longer than a week? Send us an email at info@flex-watersports.com and we will discuss a fixed price for you!
Start-up the booking process via our booking page, select a date that is still available and suits your agenda, finish the booking and get ready for your SUP adventure!
The costs of renting a SUP via Flex Watersports fully depends on the duration of your rental. Go to our prices by clicking on THIS link.
All local payment providers will be available. If you run into trouble our need another way to handle the payment, please contact us.
In addition to a quality Inflatable Paddleboard, we’ll also supply a handy backpack, a pump, a paddle and a leash. You can also – for additional cost – order compressors and dry bags in our booking system.
Unfortunately something can always get damaged or break. To avoid any disputes we want to be as transparent as possible. That is why we have created an overview of possible failures with fixed prices, click HERE to go to the overview. What if something happens that is not listed? We will explain what needs to be fixed and we will make sure you understand the costs that come with it.
The pick-up location depends on the location you have booked. Flex Watersports currently has two pick-up locations; Malaga (Spain) and Zaandijk (the Netherlands). Your SUP will be waiting for you at the location you booked!
– Malaga: Calle Reding 10, Edificio Santa Monica, 29016 Malaga, España
– Zaandijk: Morgenstarstraat, 1544CP Zaandijk, The Netherlands
Yes, we have a small cancellation fee for cancellations up to 14 days before the booking date (€ 10,-). If it’s within the 14 days, we charge 50% of your order value or we can change to a different time.
We offer an “try-before-you-buy” policy. Click HERE for more information or reach out to us via the contact form!
The backpack weighs around 13 kg, the board itself weighs around 8.5 kg.
We offer several options to add to your rental inquiry, including a waterproof container you can tie to the front of the SUP to keep your valuables dry at all times.
SUPping is an easy watersport to practice and you do not need any previous experience. If you have any questions we’re happy to explain how to you how it works, when you pick-up the SUP-set!
We do not provide customers with Personal Injury Cover, nor do we offer insurance on the boards. Everything is at your own risk.
Reach out to us via the contact form or send an email to info@flex-watersports.com
More locations coming soon
Are you interested in becoming one of our partners let us know by contacting us via this link.